Google Calendar Sync on Mobile: See Your Albi Jobs in Google Calendar
You can now connect Google Calendar right from the Albi mobile app. This article explains how to connect from your phone, what the Calendar Settings screen shows, and how to reconnect or disconnect.
What is Google Calendar Sync on mobile?
Google Calendar Sync sends the jobs you’re assigned to in Albi to your own Google Calendar. You can now connect it from the Albi mobile app on iPhone or Android, not just the web app. When a job is added, rescheduled, moved, or deleted in Albi, your calendar updates on its own.
Nothing is sent to anyone else. No invites or emails go out to customers, crews, or teammates. Each job simply appears in your own calendar.
- Same connection as the web: Connect on your phone or your computer, not both. Whatever you do on one shows on the other.
- One way only: Albi updates Google. Changes you make to an event in Google are not sent back to Albi.
- Only your jobs: You’ll see the jobs you’re assigned to, not every job in your company.
- Google and Outlook together: If your company has both turned on, you can connect both. Your jobs then go to both calendars.
Using the web app? See Calendar Sync: See Your Albi Jobs in Google or Outlook Calendar.
Using Outlook? See Outlook Calendar Sync on Mobile: See Your Albi Jobs in Outlook Calendar.
Before you start
- Availability: Google Calendar Sync must be turned on for your company. If you don’t see Calendar Settings in the app, contact Albi Support.
- Update the app: Calendar Settings is in the current version of the Albi app. If you don’t see it, update the app from the App Store or Google Play first.
- After it’s turned on: Log out of the app and log back in. Nothing new appears until you do.
Finding Calendar Settings
- Open the ☰ menu.
- Tap the gear icon to open your app settings.
- Tap Calendar Settings, right under Email Settings.
If you don’t see Calendar Settings, Calendar Sync isn’t turned on for your company. Contact Albi Support.
Connecting Google Calendar
- Open Calendar Settings.
- Next to Google Calendar, tap Connect.
- Google’s sign-in page opens. Choose or sign in to the Google account you want to use.
- Google shows a permissions screen with checkboxes. Select every checkbox, then continue. If any box is left unchecked, the connection won’t work.
- You’re brought back to the app and see that your email is connected.
- A Choose a calendar list opens, with the Albi calendar already selected. To keep it, close the list. To use a different calendar, tap it, and you’ll see “Jobs will now go to” followed by the calendar’s name.
Connecting from the Schedule screen
If you haven’t connected yet, a Sync your calendar banner appears on the Schedule screen. Tap Connect on the banner to open Calendar Settings, then follow the steps above. You can hide the banner with the X if you’d rather connect later.
After you connect
- A new calendar named Albi: Albi creates a calendar called Albi in your Google account and adds your jobs there, so work stays separate from personal events.
- Upcoming and repeating jobs: Albi adds your upcoming jobs and repeating jobs. Jobs that already happened are not added.
- A few minutes to finish: The first sync takes a few minutes. While it runs, you’ll see Syncing… under your email.
Tip: If you don’t see your jobs, open the menu in the Google Calendar app and make sure the Albi calendar is checked.
If the connection doesn’t work
| What you see | What it means | What to do |
|---|---|---|
| “Couldn’t connect Google Calendar. Make sure you allow Albi to manage your calendars, then try again.” | Not every checkbox was selected on Google’s screen, or the sign-in failed | Tap Connect again and select every checkbox |
| You’re back on the screen and nothing changed | Google’s sign-in was closed or cancelled | Tap Connect again |
| “This email is already connected.” | Another Albi user is already using that Google account | That person needs to disconnect first. Not sure who it is? Contact Albi Support |
| “Calendar Sync isn’t enabled for your company.” | The feature isn’t on, or you haven’t logged out and back in since it was turned on | Log out and back in. If it still shows, contact Albi Support |
What the Google Calendar row shows
| On the screen | What it means |
|---|---|
| Connect button | Not connected yet |
| Your Google email and a Connected badge | Connected and working |
| Syncing… under your email | Albi is still sending jobs. Give it a few minutes |
| Last sync with a date and time | When Albi last updated your calendar |
| Calendar field | The Google calendar your jobs go to. Tap it to pick a different one |
| Expired badge and Reconnect button | The connection stopped working. Nothing updates until you reconnect |
| ⋮ button | Opens Sync now (or Reconnect, if expired) and Disconnect |
The screen checks for the latest status every time you open it. To refresh it without leaving the screen, pull down.
What shows up in Google Calendar
Calendar Sync works the same way on your phone as on the web. Only jobs you’re assigned to are synced, with the title, date and time, and address, and changes made in Albi update the same event in Google. For the full list of what’s synced and what happens when a job changes, see Calendar Sync: See Your Albi Jobs in Google or Outlook Calendar.
Choosing a different calendar
Tap the Calendar field and pick any Google calendar you’re allowed to edit.
Existing events don’t move right away. New jobs go to the calendar you picked immediately. Jobs already in Google move over the next time each job is changed in Albi. If you still see some jobs in the old calendar after switching, that’s expected.
Syncing manually
- Sync now: Tap ⋮, then Sync now. You’ll see “Sync started,” and Albi sends all of your upcoming jobs again. Use it when your calendar looks out of date.
- Tapped it twice? If you tap it again within a minute, you’ll see “A sync was just requested. Please wait a moment before trying again.”
- Already running: If a sync is still in progress, the app tells you. Give it a few minutes.
Reconnecting your calendar
If the Google Calendar row shows Expired, or you see a Calendar sync expired banner on the Schedule screen, Google has stopped letting Albi update your calendar. This usually happens when Albi’s access was removed in your Google account settings. Nothing updates in Google until you reconnect.
- Tap Reconnect on the row, in the ⋮ menu, or on the Schedule banner.
- Sign in with the same Google account you used before. The app suggests it for you.
- Select every checkbox on Google’s permissions screen.
Your existing events are kept and brought up to date. You won’t get duplicates.
Disconnecting Google Calendar
- Tap ⋮, then Disconnect.
- Confirm when Albi asks.
- You’ll see “Google Calendar disconnected.”
- Upcoming jobs are removed: Albi removes your upcoming jobs from Google Calendar. This can take a minute or two.
- Past jobs stay: Jobs that already happened stay on your calendar.
- The Albi calendar stays: The empty Albi calendar stays in your Google account. You can delete it in Google if you don’t want it.
- If events couldn’t be removed: If you see a message that Albi could not start removing the events it added, you’re still disconnected, but the upcoming events stayed in your calendar. You can delete them directly in Google Calendar.
The Schedule screen banner
- Sync your calendar: Shows when you haven’t connected a calendar yet. One working calendar is enough to make it go away.
- Calendar sync expired: Shows when a calendar connection has stopped working, even if your other calendar is fine.
- Hiding it: The X hides the banner on that phone until something changes. If you hid “Sync your calendar” and your connection later expires, the expired banner still shows.
- It updates on its own: Once your connection is working, the banner goes away. You don’t need to restart the app.
Phone and web: same feature, slightly different words
If you’ve used Calendar Sync in the web app, a few things are named differently on your phone:
| Web app | Mobile app | |
|---|---|---|
| Where to find it | Manage Profile, then the Calendar tab | ☰ menu, then the gear icon, then Calendar Settings |
| Connection stopped working | Reconnect required | Expired |
| Sync running | Sync In Progress | Syncing… |
| Nothing synced yet | No Data Found | Nothing shown under your email |
| Checkbox missed when connecting | “Invalid or corrupt request” | “Couldn’t connect Google Calendar…” |
| Choosing a calendar | Calendar dropdown on the Calendar tab | Choose a calendar list opens on its own |
| Banner | Scheduler page | Schedule screen |
For admins
- Turning it on: Google Calendar Sync is turned on per company. If your team doesn’t see Calendar Settings in the app, contact Albi Support. Afterward, ask your team to update the app, then log out and log back in.
Frequently Asked Questions
I don’t see Calendar Settings in the app.
- Update the app to the latest version.
- Log out and log back in.
- Still missing? Contact Albi Support so we can confirm Calendar Sync is turned on for your company.
Do I need to connect on my phone and my computer?
No. It’s one connection per person, so connect once on either one. The other will show it as connected.
Can I connect Google and Outlook at the same time?
Yes, if your company has both turned on. Your jobs then go to both calendars.
I connected on the computer, but the app says I’m not connected.
Pull down on the Calendar Settings screen, or close and reopen it. It shows the latest status every time it opens.
I tapped Connect and nothing happened.
Google’s sign-in page was probably closed before you finished. Tap Connect again and complete every step, including selecting every checkbox.
It says “Couldn’t connect Google Calendar.”
A checkbox was almost certainly left unchecked on Google’s permissions screen. Tap Connect again and select every checkbox.
Does it matter if I use an iPhone or Android?
No. Both work the same way.
My jobs aren’t in the calendar app on my phone.
Your jobs go to Google Calendar, into a calendar called Albi.
- Google Calendar app: Open the menu and make sure Albi is checked.
- iPhone Calendar app: Your Google account needs to be added to your phone (iPhone Settings, then Calendar, then Accounts), and the Albi calendar must be turned on in the app’s Calendars list.
I closed the banner. How do I get it back?
You don’t need it. Open Calendar Settings directly: tap the ☰ menu, then the gear icon, then Calendar Settings.
The banner says “Calendar sync expired.”
Tap Reconnect and sign in with the same Google account.
A job is wrong or missing in Google.
Tap ⋮, then Sync now, and wait a minute. If it’s still wrong, contact Albi Support.
Will Albi send an invite to my customer or crew?
No. Google Calendar Sync never sends invites or emails to anyone. Any “You are invited to this event” alerts come from Albi’s Scheduler notifications, which are a separate feature.